Tuscan Secret Experience Srls
53100 Siena (Italy)
Phone: +39 391 146 2098
Mon-Fri: 9.30-13.30; 15.00-18.00
Sat-Sun: contact us
Cancellation policy (in case of CANCELLATION ONLY)
- A. Cancellations MUST be made IN WRITING via e-mail
- B.1) a penalty of 30% of the total price will be charged in any case.
- B.1.3) a penalty of 100% within 30 days of date of service
- C) During the Palio celebrations (June 27-July 4 and August 11-August 18)
Cancelled reservations will be charged as follows:
- C.1) a penalty of 50% of the total price will be charged in any case.
- C.2) within 30 days of date of service, 100% of the total price will be charged.
In case of Global Emergency :
-Natural Disaster: earthquakes, floods, illnesses the agency will not refund the packages or experience